Impact of Employee Relations in Banks

Impact of Employee Relations in Banks Employee relationship management find conflict among employees as major drawback for organization to progress with its endeavors. Most of the time conflicts occur due to different cultures that people come from and less knowledge on Johari window way by the theory help people to work through their stereo types. Another reason for conflict is the of work, for example some employee are task oriented and other have artistic view and people oriented i.e. task oriented employee would want to finish the job in whatever manner but an artistic employee would prefer to do the job in particular manner or include certain individual. Employee performance and motivation problems Performance of the employee can play a major role for success or failure. Employees under performing would cost the organization fortune especially in a banking industry where competition is increasing every day. Employee poor performance could be caused by two main issues, first, is the employee skilled enough to handle the task? has the company motivated the employee in question enough to handle pressure the task present? and is the employee capable to do the job? Secondly, another cause is the system to do the task for instance managerial behavior, effect of coworkers behavior and resource distribution. http://performance-appraisals.org/faq/causesproblems.htm Unmotivated employee will not positively influence the performance of the banks. To bring about good performance everyone has to give all the effort to the organization and more importantly they should be motivated. Employee becomes unmotivated because the banks processes are too ambiguous hence providing a lot hardship, the bank is experiencing continuous conflict and behavior effect. Turnover and retention concerns This is another employee relation challenges that also especially banks encounter. Generally turnover causes are economic issue and labor market condition they affect significantly the turnover rate. But also non-competitive compensation, poor fit of employee and the job, very poor working condition and monotony increases employee turnover. Employee more often may seek for better green pasture to improve their living standard. Sometime some employee find the job to be too monotonous hence their morale goes down and as result affect the performance of the organization. Turnover cost for many banks are very high which include direct cost such as recruitment, selection and training of the new employees. Indirect cost include reduced productivity, increased of workload for remaining employee as they have to cover and overtime expense for the colleague. http://www.romeroconsulting.com/example_employee_relations_issues.htm Overcoming employee relations challenges For turnover and retention problems most banks conduct training on their employees so that for example the job becomes less monotonous and challenging. Banks that have low employee turnover they are said to be employee oriented and they come up with well compensation package they always hire the right people for the job. An interaction with the employees regularly is required so that the manager can understand they core problems. Distribution of right resource to perform task can increase performance of employees and reward systems can always boost morale of employees. The employer should come with new approaches and practical tips for the banks success. Employee relations in collaboration with human resource management can avoid conflict before they happen by understanding and identifying the strength and weakness of the employees. Employers should assign jobs to employees that fit their skill sets. For team conflict employer should pick a team leader who is capable to handle pressure that teammate present. Banks should see if the employees who are involved in conflict are affecting the performance and productivity of the organization, once the parties involved in the conflict are identified then it will be easy to solve problems. http://www.ehow.com/how_2076427_address-poor-employee-performance.html Advantage of maintaining good employee relation in banks There are advantages for organization good relationship with its employees apart from increase the general performance; the company will also enjoy the following. Reduced Absenteeism For many banks in Tanzania, they have managed their employees with authoritarian style whereby absenteeism of the employee will not be tolerated. This is because many banks in Tanzania are privately owned hence even the unions cannot bring total impact on any companys wrong doing. Therefore good employee relation will bring benefits to the bank by reducing the cause that mounts absenteeism such as continuous employee conflict and job satisfaction. Improving motivation and morale A good employee relation in banks would be able to increase motivation and morale. A motivated group of employee would be able to bring very beneficial result that most banks are always relishing to accomplish. By avoiding things that would discourage motivation this is a hard-working process but very crucial to the success of the business. We have witnessed most banks in Tanzania have provided their employees with a positive working environment. Also personal incentives always do trick of raising employees motivation and morale. Loyalty is increased Most banks in Tanzania have managed to gain loyalty from their employees as most banks have been able to install good procedure that suit employees specification. Employees would not be certain if they leave what they experience from other banks. Bank that trains its employees more often will be able to increase confidence of employees and hence increase their loyalty to the company. The bank would be able to get competitive edge if employees are engaged. Engaged employees would take less sick day as they know they influence in the organization. Reducing turnover Good employee relation will reduce the employee turnover as the employee issues that contribute to employee turnover are eliminated. Skilled employees who are not paid well would want to move on, but a good employee relationship management will not let that happen. The employee will be given what he/she needs since they are crucial to the banks performance. Employee relationship management would be able to have saved recruitment and selection cost that would come as result of high rate employee turnover. Losing the most skilled employees to competitors its like giving out your own gun to be shot with. Introduction of easy working practices Committed employees would feel unchallenged on the on the repetitive job each and every day. Monotonous working practice would reduce the performance of the employee as they do not feel motivated well enough. A good bank employee relation would introduce new and easy working practice more often. By doing this the bank would be able to increase the banks output. Additionaly, the new practice would be able to consider not waste companys resources. Hence employees will be more committed thus affecting the quality of service from banks and reduces rejections. http://www.citehr.com/1324-advantage-maintaining-good-employee-relations.html#axzz1BRG1N0zU Disadvantage of incompetent employee relation in banks Sometime most banks fail to tackle problems that relate to employee relation due to the following reason: Employee relationship management letting the union to get a lot of power would deprive the banks ability to succeed as the unions would control the organization position. After the company has realized what is happening then it will be too late. As we have learned that some trade union bring political agenda that they want to champion so that the society can recognized that there is a problem. Therefore employee relation should not union grow its power to influence the fortune of banks but acquire mutual interest for all parties involved. Banks that have set up employee relationship management will incur extra cost from the department. Sometimes employee relation does not live to the expectations in such a way that the problems that should be solved by it are still roaming within the organization. The division is supposed to monitor workplace challenges before the union does and solve them before they become a nuisance to the organization. Therefore any failure to tackle means unnecessary costs have been incurred by the banks. Single employer bargaining can be expensive because of the need to maintain a centralized employee relation. For single employer bargaining, there is inflexibility and makes it hard to accommodate difference in production systems, the service markets, labor market and technologies within centralized bargaining systems. It could also be hard to integrate new businesses within employee relation systems. For employee relation to be effective it requires very effective communication in company. The level of management decision making will increase if the employee relationship management work independently as a result reducing the employee commitment to these decision and local management. (David Farnham, pg 236) For workplace bargaining, it employee relationship management complicates labor cost control. As this is a bargaining that occurs between the management and union representatives, there are high chances of increasing the danger of wage parity by the unions. Also it requires management to put its best people who have negotiation skills to neutralize the effort of union to have an upper hand on the outcome of negotiation. Conclusion In this second easy we have taken analytical view towards employee relation and its real impact on banking sector in the case of Tanzania where we dont have many of public owned bank where union can also have an impact. We gave seen how globalization has also brought some problems and fortune to the banking industry. New venture have realized due to globalization for instance the transfer of banking technology to Tanzania form abroad is one factor that globalization has inspired banking industry to progress. On the other hand, the coming of technology would raise concerns over employee job security. The aim of banks to bring new technology is sometimes to cut down cost in the long-run, so this will obviously raise concerns towards employee who fear for their job. The essay went further to look on the recognition of unions in Tanzania banks and we realized that in Tanzania they very less banks that can be influenced by trade union since many of them are privately owned. The only trade union that employee relations have been able to interact with is Trade Union Congress of Tanzania (TUCTA) where bank such as Tanzania postal bank employee can real much on TUCTA. The impact of trade unions in banking industry profitability is very high. So banks should come with approaches that would manage the unions in a way that they do not impact negatively on the performance of the organization. We have look on approaches such as Unitarist, pluralist, Marxist and adversarial approach. It is also indicated that employee relation should much be governed by agreements, rules and regulation to handle unions. As we have realized that not only external factor that are important to organization success but also internal constraint are also crucial to the companies and therefore they should be managed very well using appropriate management styles. It seemingly appears that privately owned banks use authoritarian way of managing to handle internal issues affecting the banks. Other management styles include opportunist and Paternalistic. Recommendation This is very important aspect of business and especially in banking industry. Banks should consider taking employee relations very seriously as employees are part and parcel of the organization success or failure. New innovative ideas should be brought forward so that business process and practice could be made simple thus improving organization performance. Employee relationship management in collaboration with human resource they should come up with ways that will resolve dispute in more modern way even without involvement of trade unions. The management should assess employee relation future trend and research on the potential findings that can be applied in third world countries e.g. Tanzania. The influence of technology should not be left untouched as technology will play a big part in the future employee relation success. The employee relation view should be much flexible to tackle issues that have not been resolved yet with management. Employee relation should help in avoiding unnecessary problems such poor working condition. These are problems that union is working to abolish them but on the other hand they problems that increase unnecessary cost than if they had been tackled beforehand. Employer should engage employee in activities or even during decision making process so that they can be more motivate and very loyal to the org anization this should incorporate they payment structure and other compensation packages which seem to be the most coveted things by employees.

A Commentary on the Geranium by Theodore Roethke Essay

The poem â€Å"The Geranium† by Theodore Roethke tells the story of a bachelor, formerly a party animal, now a lonely, aging man, through a sustained metaphor which uses the speaker’s geranium as a symbol for the disregard of his own health. The plant is never well, nor is he, due to the speaker being as inconsiderate to the geranium as he is to himself. With imagery, alliteration, and symbolism, much is learned about the speaker through a simple geranium to which he is intrinsically intertwined. We can see right from the beginning with lines such as â€Å"limp and bedraggled . . . / . . . like a sick poodle / Or a wizened aster in late September,† (2-4) that our speaker does not think very highly of himself nor his geranium. The descriptors give a pathetic, aging feel; the comparison to a â€Å"wizened aster† is particularly potent. It suggest that like the flower, the speaker is no longer â€Å"in bloom†, so-to-speak. That his colour has faded, and he is past his prime. The themes of aging and entering a new life stage come up again in line 6: â€Å"For a new routine –†. The caesura brings the reader to a halt; its sudden and final nature is reminiscent of an ending. The words in the line itself indicate a new beginning, which creates an interesting effect. This line could be representative of the end of the speaker’s youth and bachelorhood, as well as the beginning of a new point in his life. The act of taking the geranium out to the trash could also be symbolic of changing life stages; placing it by the trash could be representative of the end of one cycle, and bringing it back could represent starting anew. In following with the idea of starting anew, our speaker shows plans of lifestyle change; he plans to change for the better and agrees that â€Å"Sustenance seemed sensible† (8) The alliteration here evokes a childlike, somewhat self-deprecating feel, as though the speaker is chiding himself for not remembering something that seemed so simple. The fact that the speaker managed to forget this in the first place could also indicate that he has let his health go in the past, which is further evidenced near the end of the stanza, where the speaker talks about living â€Å". . . on gin, bobbie pins, half-smoked cigars, dead beer† (10) as well as the consequences of such irresponsible actions; he talks of being â€Å"shriveled† and â€Å"dried out†. It’s clear both the speaker and his plant have suffered from such a way of living. It also seems to reveal the careless and somewhat incompetent nature of the speaker. After all, if you can’t even take care of a plant, how can you take care of yourself? In the next stanza we get another glance into our speaker’s former life. He talks of â€Å" . . .dumb dames shrieking half the night† (16) as well as more mention of alcohol. The pieces of the speaker’s past we have received thus far can be put together to form the image of a reckless bachelor who gives no thought of tomorrow. With the current events of the poem, we can see how this lifestyle doesn’t do much for our speaker now that tomorrow is here. In this stanza we also get to hear the narrator describe himself directly for the first time, but he still ties himself to the plant, showcasing how heavily interconnected he and the geranium are. The speaker says that they are both â€Å"seedy†, which is a rather interesting play on words due to the fact that it means sordid or shabby, or could be used in the context of plant seeds. The term acknowledges both the similarities and differences between the speaker and the geranium. In the third stanza and final two lines, the speaker’s maid tosses the geranium in the trash which angers him so much he fires her. The actions of the maid would obviously hurt our speaker, seeing as the miserable, wilted geranium was his only friend. There is also the possibility that it was the cause of the actions of the maid that really wounded the narrator; that is was the fact that the maid saw something so analogous to himself as useless trash that drove him into enough of a rage to sack his maid. Thus the poem ends with the speaker no better off than he was in the beginning; perhaps even worse, now that the maid has brought to light how worthless the speaker’s life really is. Even though plants and people are seen as self-sufficient organisms, â€Å"The Geranium† highlights that in order to truly blossom, care, compassion and companionship from another are required. Theodore Roethke’s use of dreary, aged language and bland settings create a desolate atmosphere which provides the framework for the tale of a man who seems to have disregarded this until it was too late.

Ford Focus and Ford Motor Company Essay

When Alan Mulally took over as Chief Executive Officer at Ford Motor Company in 2006 the organization was losing billions of dollars. According to Tony Schwartz (2010), â€Å"It had just come off reporting a $14. 6 billion loss for 2008, its fourth losing year in a row† (para. 1). The article Alan Mulally-Making Ford a Model for the Future illustrates the progress of Alan Mulally and the four simple principles that are making the company become profitable. Principles are important in any organization and an employee needs to feel important and motivated to come to work. These are a few of the principles that Alan Mulally have implemented since 2006: Stand for something beyond profit. Rally your employees around a shared mission. Practice a realistic optimism. Tell the truth without fear (Schwartz, 2010). The turnaround at Ford Motor Company was not overnight. He invested in the vision â€Å"One Ford† which has the idea of creating vehicles that will appeal to both American and European consumers by utilizing a common design theme that would move beyond the three-bar infatuation of the United States (Lavrinc, 2007). The transformation of the American icon was due to the One Ford vision and one year after 2008, Ford Motor Company reported a profit of $2. 7 billion. This transformation would not have happened if Alan Mulally did not take over in 2006. The ethical behavior by Ford Motor Company’s Chief Executive Officer has shown to be a true testament to future CEO’s in the global market. When the company raised $23. 5 billion to finance the restructuring and accelerate the investment in new products it shows great leadership during the Great Recession (Bartiromo, 2011). This American icon is 110 years old and recently had the strongest third quarter profit in history in 2012. This would not have happened without Alan Mulally reducing the brands of Aston Martin, Jaguar, Mazda, Land Rover, and Volvo into the two main components that a person would vision on the road today Ford and Lincoln. The leadership is beyond extraordinary and models like the Ford Focus is now one of the country’s best selling cars (Schwartz, 2010). The business environment is multifaceted with enormous challenges that face the global market. By focusing attention on a vision, the leader operates on the emotional and spiritual resources of the organization, on its values, commitment, and aspirations. The manager, by contrast, operates on the physical resources of the organization, on its capital, human skills, raw materials, and technology. The results that an individual observes currently are in direct correlation of the actions over the last five years. Ford has now paid back the $23. 5 billion that was taken out in 2006 to finance the restructuring and investment of new products. The company has started to hire and bring jobs back to the United States. According to Schwartz (2010), â€Å"Mulally is taking an old-school industrial company and turning it into a model of how modern company ought to be run† (para. 3). Using the PESTEL Analysis to capture macro-environmental forces and including part of the Ansoff Product/Market Opportunity Matrix Ford Motor Company can thrive on market penetration strategies. The following PESTEL Analysis shows the six factors that are the biggest weaknesses and strengths perceived to be the primary data in the next five years for the automotive giant.

Communication and Crisis Essay - 1425 Words

RUNNING HEAD: Communication and Crisis paper Communication and Crisis Paper University of Phoenix HCS/320 August 6, 2012 According to this Scenario: In 1979, the Three Mile Island nuclear reactor malfunctioned, releasing radiation into the environment. There were no immediate deaths or injuries resulting from the incident; however, the accident drew much media attention and created concerns in the local area and beyond. The major forms of communication used to report these events were the three major television networks and local radio stations. In 2005, Hurricane Katrina devastated the New Orleans area and immersed a significant part of the city in water. Local citizens and their families were affected. In contrast to the†¦show more content†¦It is very important that the President is involved and verifies that this is not terrorism, for a biological agent could cause much harm to the community. The U.S. ARMY can be brought in to test the water in their medical testing facility. â€Å"Since the 1980s, terrorist organizations have become users of biological agents.† â€Å"Biological weapons include any organism or toxin found in nature that can be used to incapacitate, kill, or otherwise impede an adversary. Biological weapons are characterized by low visibility, high potency, substantial accessibility, and relatively easy delivery.† (Dire amp;Darling, 2011) â€Å"Emergency response strategies for biological, chemical, nuclear, or radiological terrorist events should be based on scientifically established exposure limits for all the agents or materials involved. In the case of a radiological terrorist event, emergency response guidelines have been worked out. In the case of a terrorist event with the use of chemical warfare agents the situation is not that clear, though the new guidelines and clean-up values are being generated based on re-evaluation of toxicological and risk data.† ( Sabelnikov, , Zhukov, , amp; Kempf, 2006). The poten tial spectrum of bioterrorism ranges from hoaxes and use of non–mass casualtyShow MoreRelatedCommunication and Crisis1785 Words   |  8 PagesCommunication and Crisis Rosa Singleton HCS/320 [ 12/8/2012 ] Kristin Thrun Communication and Crisis My name is Rosa Singleton. I am the director of the Emergency Management Office in the area of Ohio. Today we have received official reports that the public water supplies for the city of Canton and other nearby cities have become contaminated with a life-threatening biological agent. It is the duty of my staff to implement contingency plans and address them within the organization, andRead MoreQuestions On Communication And Crisis1470 Words   |  6 Pages Communication and Crisis HCS/320 Patricia Bird November 28, 2015  There have been numerous reports, from local news agencies, about a possible water contamination. These reports state the water has life-threatening biological agents. As the director of emergency management for our region, we must establish an immediate crisis plan. Our plan must include research to validate these reports, communication objectives, and determine media opportunities. Putting our crisis plan intoRead MoreCommunication and Crisis Paper855 Words   |  4 PagesCOMMUNICATION AND CRISIS PAPER Bobbi Simkins HCS/350 APRIL 8, 2013 PATRICE ROSS COMMUNICATION AND CRISIS PAPER â€Å"A crisis occurs when a stressful life event overwhelms an individual’s ability to cope effectively in the face of a perceived challenge or threat† (Arnold amp; Boggs, 2011, pg. 415). When people are in a crisis situation they tend to forget their normal coping measures. When people train on crisis situations, they tend to perform better during a crisis event. â€Å"A favorable outcomeRead More Crisis Communications Essay1290 Words   |  6 PagesCrisis Communications Crisis communication is the most important aspect of external and internal organization communication. This type of communication ranges from image restoration campaigns to employee turnover. In the articles that I have analyzed, I discovered many examples of crisis communications and its importance. I will discuss the Bridgestone-Firestone Corporation’s image restoration campaign and explain Benoit’s theory of image restoration. Also, I will discuss how crisis communicationsRead MoreA Study on Crisis Communication940 Words   |  4 Pagesï » ¿Crisis communication Crisis communication can be described as a special area within communication studies that to deals with the reputation of individuals and the organization. It is always a move that intend to protect the reputation of an organization as well as maintaining its public image. There are different factors that might try to tarnish the image of an organization, for example government investigations, media inquiry or criminal attack. During crisis, communication will always setRead MoreEssay on Crisis Communications1321 Words   |  6 PagesCrisis communication is the most important aspect of external and internal organization communication. This type of communication ranges from image restoration campaigns to employee turnover. In the articles that I have analyzed, I discovered many examples of crisis communications and its importance. I will discuss the Bridgestone-Firestone Corporations image restoration campaign and explain Benoits theory of image restoration. Also, I will discuss how crisis communications fits into publicRead MoreCommunication and Crisis Paper1604 Words   |  7 PagesCommunication and Crisis Paper University of Phoenix HCS/320 Lorena Mesina June 27, 2013 Dawn Sienkiewicz Communication and crisis paper: When working in a hospital, setting whether it’s an emergency room, or management office, there’s going to be a time when you are going to experience some kind of face to face crisis, according to (Coombs, 1999) simply stated no organization is immune to crisis. A crisis can raise inside or outside the organization and accordingRead MoreCrisis Communication Strategy1466 Words   |  6 Pagesappropriate responses, protocols and planned messages for each scenario. The first crisis to plague this company is that the site goes down. The second crisis is that eBay’s secret partnership with data brokers is exposed, and the final crisis is that terrorists hack into the site and cipher private member information. This essay will attempt to combat the crises and lessen the blow of actual damages inflicted to the company. Crisis One: The eBay website comes to a halt as the auction service goes down forRead MoreCrisis Communication Plan3162 Words   |  13 PagesCrisis Communication Plan FOR STARBUCKS Submitted By: Janset BatÄ ±bay Submitted To: Joe Goldiamond Date: 15.Nov.2011 In today’s skeptical world, where critics, media and public are cynical about companies, their operations and how authentic they are in being socially responsible, it is almost impossible for organizations to create a 100% good image. In more than half of all the television programs, it is easy to come across with negative portraits of business people. This reality hasRead MoreCommunication Networks, Conflict Management, And Crisis Communication1261 Words   |  6 Pages to narrow the list, I decided to address the three ideas that will have the most immediate impact in my life: communication networks, conflict management, and crisis communication. Communication Networks Our discussion of communication networks brought clarity to the communication paths in my business environment. With church leadership or basketball team leadership, the communication paths from leaders to participants are clear because the organizations have flat structures with few management